DELIVERY & SHIPPING

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CUSTOMERS PLEASE NOTE IMPORTANT AUSTRALIA POST CHRISTMAS SHIPPING DEADLINES FOR AUSTRALIA ONLY:

THE LAST DAY FOR ALL PARCEL POST ORDERS IS 12TH DECEMBER 2020 & FOR EXPRESS POST 19TH DECEMBER 2020*, FOR THE BEST CHANCE OF A PRE-CHRISTMAS DELIVERY! We will Continue to process and dispatch orders after these dates, however Australia Post  will not guarantee any delivery dates*.

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For a limited time, we are offering FREE DELIVERY/SHIPPING* with Tracking & Signature on Delivery for all your online purchases to most major cities and suburbs throughout Australia only*Australia Wide Free Delivery / Shipping offer is not transferable or redeemable for cash, discounts or products.

DELIVERY TIMESOnce orders are received, they are Processed, INSPECTED, Securely Packaged and Shipped within two business days. After this, delivery will generally occur according to the schedule detailed below. Customers please note once goods are handed over to Australia Post, we have no control over their process or procedures. Your Contact Email Address is given to Australia Post, so that they can forward you the Tracking Details of your order.

  • NSW & ACT: 1 to 4 business days -  NT: 1 to 6 business days - QLD: 1 to 3 business days -  SA: 1 to 6 business days -  TAS: 1 to 6 business days -  VIC: 1 to 6 business days -  WA: 1 to 7 business days.
  • Customers please note that there could be delays in deliveries over public holiday periods. 

need-it-quick-get-it-express.png Additional charges apply for Express Post Delivery, email us your delivery address details for a quote. 

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AS WE USE AUSTRALIA ePARCEL POST FOR ALL OUR SHIPPING A SIGNATURE IS REQUIRED FOR ALL ITEMS DELIVERED. PLEASE CHECK ALL PARCELS CAREFULLY FOR ANY TRANSIT DAMAGE BEFORE SIGNING THE (POD). SIGNING OF THE POD CONFIRMS THAT A CONSIGNMENT HAS BEEN DELIVERED IN FULL AND IN GOOD CONDITION, FAILURE TO INSPECT GOODS WILL RESULT IN INABILITY TO CLAIM AGAINST LOSS and / OR TRANSIT DAMAGE. THE COURIERS HAVE NO RIGHT TO RUSH YOU, BUT YOU MAY INSPECT THE OUTSIDE OF THE CARTONS BEFORE SIGNING. (This is All that is Required) THANK YOU FOR SHOPPING AT THE CHESS STORE AUSTRALIA.  

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*Worldwide Shipping Now Available 

For all deliveries outside Australia please contact us before placing your order for pricing and delivery times. *Additional Shipping & Packing Costs will apply. https://www.chessstore.com.au/contact-us/

*Free Shipping only applies for goods purchased from us and delivered within Australia.